UKOG · ONE STANDARD CARE

Terms & Conditions

Simple terms for exploring the UKOG mobile app and its monthly, 6-month, or yearly Pro plans. Read them together with the delivery, privacy, and cancellation policies before subscribing.

Effective date: 3 November 2026

01. Our business and this website

ANKUK Developers LLP, trading as ANKUK Developers, provides UKOG. Our business address is House 28, Street 9, Lane 6, Sector B, DHA 2, Islamabad, Pakistan. You can reach us at contact@ankukdevelopers.com or +92 316 5068553.

UKOG is a product name of ANKUK Developers LLP; ANKUK Developers is our trading name. This website describes the UKOG mobile app, UKSG, and Pro plans and lets you prepare an email inquiry. Browsing, contacting us, or requesting a demonstration does not place an order, create an account, or authorize payment.

02. What UKOG does

UKOG is a mobile app for obstetrics and gynaecology. Pro includes assessment with UKSG (Uzma Kallue Saima Guidelines), diagnosis and investigation selection, treatment planning, and visit-report creation with PDF export. The wider app supports clinic workflows. Pro does not override clinical role permissions; report creation requires consultant authorization. Subscription availability, supported platforms, and activation are confirmed through official UKOG channels.

Illustrations on this website explain the workflow and do not contain real patient data. They are not screenshots or a guarantee of a particular interface. We do not promise a clinical outcome, regulatory approval, or compatibility with every device or hospital system.

03. Professional use and clinical responsibility

UKOG supports documentation and reference use; it does not replace a qualified clinician’s judgement, source verification, local protocols, patient consent, or emergency care. Clinical decisions and the final record remain the responsibility of authorized healthcare professionals.

Clinics are responsible for choosing appropriate user roles, reviewing staff contributions, protecting account access, and establishing the permissions and data-handling arrangements needed for clinical records. Do not rely on a general website description as approval for a hospital integration or deployment.

04. Prices, orders, and authorization

UKOG Pro is PKR 1,000 for one month, PKR 5,100 upfront for 6 months (equivalent to PKR 850/month), or PKR 8,400 upfront for one year (equivalent to PKR 700/month).

The full monthly, 6-month, or yearly period is charged upfront. All prices, quotations, and subscription totals are expressed in Pakistani Rupees (PKR). Before payment, we confirm the agreed plan, billing date, activation arrangements, applicable taxes, and any separately agreed costs in writing. Custom work is quoted separately and is not automatically included in a Pro plan.

This website does not process payments. Use only the official payment instructions provided during onboarding. A paid subscription begins under the order terms you accept and the recurring payment authorization you provide. Do not share full card details, PINs, passwords, or one-time codes with our support team.

05. Automatic renewal and cancellation

Subscriptions renew automatically for the selected period—monthly, every 6 months, or yearly—after you authorize recurring billing. Cancel before the next renewal date to stop the next charge.

The renewal charge covers the full selected period: monthly, 6 months, or one year. The recurring amount and any applicable taxes are disclosed before authorization. Proposed changes to the recurring price are communicated before they take effect, with an opportunity to cancel future renewal.

To cancel, email contact@ankukdevelopers.com with your account details before the next billing date. A valid request received before that date stops that renewal. Access continues until the end of the paid period. We aim to acknowledge cancellation within 3 business days. Uninstalling the app or ceasing use does not cancel recurring billing.

Paid subscription periods are non-refundable, including unused days or months within any selected plan period. The Refund, Return & Cancellation Policy explains this, the complaint process, and the exceptions for remedies required by law and correction of duplicate or incorrect charges.

06. Delivery and availability

UKOG is delivered digitally, with no physical shipping or shipping fee. We confirm your access method, supported platform, onboarding requirements, and activation date before payment. Report access problems or delays using the contact details on this website.

Maintenance, technical faults, connectivity problems, and third-party services can affect availability. We do not promise uninterrupted operation. Clinics should maintain appropriate contingency and record-access arrangements. Additional integrations or customization require a separate written agreement.

07. Lawful and responsible use

Use the website and service lawfully and only within your authorized role. Do not attempt unauthorized access, impersonate another person, share credentials, introduce malicious code, interfere with the service, or enter data you have no right to use.

We do not sell or promote illegal or restricted goods. UKOG is software, not a marketplace for medicines, controlled substances, or medical devices. Do not use it to facilitate unlawful activity, fraud, or infringement of another person’s rights. Access may be restricted where necessary to address misuse or protect the service, subject to applicable rights.

08. Content, branding, and third parties

UKOG and ANKUK branding, website materials, and software are protected by their applicable intellectual property rights. A subscription grants the agreed right to access the service, not ownership of the software or source code. You retain the rights you hold in information you provide.

Clinical source materials, app stores, payment processors, and other external services may have their own terms and licences. Their presence does not imply endorsement, certification, or a guarantee of continuing availability.

09. Privacy and records

Our Privacy Policy explains this website’s inquiry and administrative data handling. Clinical information entered in the UKOG application is subject to its applicable privacy notice and the clinic’s arrangements. Do not send identifiable patient records in a general inquiry.

Cancellation ends future billing; it is not a request to erase clinical records. Discuss relevant report access, export, or deletion requests with us and the responsible clinic before access ends. Record handling remains subject to authority, retention duties, and applicable law.

10. Complaints, rights, and updates

Contact us with your account email, invoice reference if relevant, and a clear explanation of the issue. We aim to acknowledge complaints within 3 business days and provide a review outcome within 7 business days after receiving the necessary information. If more time is needed, we will explain why. You can request a further review by replying with additional information.

These terms are governed by the applicable laws of Pakistan. Nothing in these terms excludes mandatory rights, remedies, or liabilities that cannot lawfully be excluded. Business days mean Monday to Friday, excluding public holidays in Pakistan.

We may update these terms as the service changes. The effective date identifies the current version. Material subscription changes will be communicated before they apply; updated website text alone does not authorize an undisclosed new charge.